Terms and Services/Shipping Policy
*** BY PURCHASING ANY ANIMAL YOU AGREE TO ALL TIP O' TEXAS GECKOS TERMS AND SERVICES ***
Please sign my terms form before purchasing! This is 100% mandatory
*** FED EX IS NOT GUARANTEEING DELIVERY DATES NOR REFUNDING SHIPPING IF BOXES DO NOT COME IN TIME! DUE TO COVID 19 AND HIGH FED EX DEMAND GECKOS WILL BE SHIPPED OUT ONLY TUESDAYS NIGHTS FOR WED MORNING UNTIL FURTHER NOTICE. PLEASE NOTE ONE DAY DELAYS ARE TYPICAL AND GECKOS WILL BE PACKED FOR THAT POSSIBLE EVENT. I AM NOT RESPONSIBLE FOR DELAYS! ***
*** Local pick up is available at Walmart 7239 SW Loop 410, San Antonio, TX 78242! Payment must be cash or Friends/Family Paypal only! ( Since no label will be made). If you send as good/ services your payment will be refunded to you. After payment we can arrange a meet up time ***
Payment plans are available with a 50% nonrefundable hold and 30 day payment plan on orders 200$ and up. Longer payment plans can be given on a case by case basis. All payments are nonrefundable and can not be transferred to another animal, so make sure you are serious before sending payment. I understand covid brings situations that are unavoidable sometimes, so please keep me posted and let me know what is going on.
PAYMENT WILL BE SENT TO MY PAYPAL.
Once payment has been received in full I will ask for your Legal name, address, phone number, and email address. All labels and animals are shipped through Reptiles2you!
Shipping is a flat rate 60$.
I ship Fedex Priority Overnight TUESDAY NIGHT FOR WED MORNING. I usually ship when overnight and morning temperatures are between 30- 85 degrees(up to 92 degrees with a phase 22 to be held at the hub). I can hold at the hub for pickup if requested as long as it is an official Fedex Shipping Center!
If the weather is colder or hotter then these temps then I will hold at no charge to you, until it is safe to ship.
I will get with you ahead of time to schedule said delivery. I send tracking the day of and drop off at around or slightly before 9pm central time. I will message you when I drop off.
Communication is very important to me. I will not tolerate ghosting after payment! If I can not get a hold of you to ship when shipping temps are safe after 30 days, animals will be relisted and your payment will be forfeited ( all payments are nonrefundable at all times). Please let me know if an emergency came up, it takes two seconds to send a quick message! It can be from you or someone else as long as I know whats up. I will message you to let you know when this timer goes into action.
LIVE ON ARRIVAL POLICY
Please message me to let me know how the animal is doing within an hour of pick up, or your Live On Arrival will be voided. Hub pickups must be picked up the day they get in.
All my geckos are well established and sent healthy, but on the rare chance it is dead on arrival, I will need you to contact me within 2 hours of delivery or pickup. I will need photos and on rare cases, might request it to be shipped back to me at no cost to you. It will be replaced with an equal valued animal.
Dropped Tails are rare when shipped but can happen! This does not hurt the gecko and will not effect breeding or health. For this reason I am not responsible for dropped tails.